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Privacy Policy

At CNC Philly, we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.cncphilly.com. By using our site, you agree to the practices described in this policy.

Types of Information Collected

We collect the following types of personal information:

Contact Information: This includes your name, email address, phone number, and any other information you provide when you fill out forms or contact us.
Transaction Information: Details related to your purchases, orders, and payments.
Technical Data: Information about your device and internet connection, including IP address, browser type, and operating system.
Usage Data: Information about how you interact with our website, including pages visited and time spent on our site.
Method of Information Collection

We collect information through:

Forms and Registration: Information you provide when you fill out contact forms, register for an account, or make a purchase.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your interactions with our website. These help us improve our services and personalize your experience.
Direct Communication: Information you provide when you communicate with us via email, phone, or other direct means.
Purpose of Data Collection

Your information is collected for the following purposes:

To Process Transactions: Handling orders, processing payments, and delivering products or services.
To Improve Our Services: Understanding how you use our website to enhance your experience and tailor our offerings.
To Communicate with You: Sending updates, promotional materials, and responding to your inquiries.
To Ensure Security: Monitoring and protecting against fraud, abuse, and other unlawful activities.
Data Security Measures

We implement a variety of security measures to protect your personal information, including:

Encryption: Utilizing encryption protocols to secure data transmissions and storage.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Monitoring: Continuously monitoring our systems for vulnerabilities and unauthorized access.
Secure Servers: Hosting our website on secure servers with industry-standard security practices.
Data Sharing

We do not sell or rent your personal information to third parties. Phone numbers and personal information collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. We may share your data with:

Service Providers: Trusted partners who assist us in operating our website, processing payments, or delivering services, provided they agree to protect your data.
Legal Requirements: If required by law or in response to legal processes, such as complying with a subpoena or protecting the rights and safety of our company and users.
User Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving promotional communications from us at any time.
To exercise these rights, please contact us using the details provided below.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@cncphilly.com
Phone: (215) 392-0553
Mailing Address: CNC Philly, 1753 N. 2nd Street, Philadelphia, PA 19122
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

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